Jefferson Lab

As a matter of corporate policy, all JSA employees are required to be vaccinated against COVID-19. All successful hires will be required to provide COVID-19 vaccination verification as a condition of employment, subject to limited legally recognized exemptions to the COVID-19 vaccination.

Posted Date: 09/22/2022
Salary Range: $33,600 - $45,600 (A/S II)
Work Location Type: Flexible On-site (working more than 60% on-site)

Come join our team at Jefferson Lab, where great minds matter.

What your job will be like:
Working under direct supervision of the Site Security and Services Manager, the Facilities Guest Service Desk Administrator will perform a variety of activities in support of functional areas of the Safeguards and Security Program; specifically, the Physical Protection, Unclassified Foreign National Access (UFNA), and Personnel Security sub-programs. You will be responsible for gathering, collecting, recording, tracking and verifying data and information from multiple sources.

This position is responsible for performing a full range of administrative functions in support of business needs in the Jefferson Lab Badging Office. This position will work in the DOE US Access System and will serve as registrar/activator for Jefferson Lab staff and users for DOE security badges (HSPD-12 compliant) and/or Local Site Specific Only (LSSO) physical access control badges as applicable. Position also provides general administrative support for the Facilities Management & Logistics Director and division.

In this role, you will:

  • Process FM&L subcontractor access registrations, creates and modifies personnel records in the Jefferson Lab Information System Toolkit (JLIST), and troubleshoots issues with the process.
  • Process and issues LSSO physical access control badges to staff, users, and subcontractor personnel.
  • Serve as registrar/activator for Jefferson Lab staff and users for enrollment and issuance of HSPD-12 compliant DOE security badges.
  • Use software for functional areas, to compile and generate reports, statistics, time lines, tables, graphs, correspondence and presentations.
  • Assist the Site Access Registration Administrator with badging related ServiceNow incident tracking system.
  • Serve as the FM&L Travel Coordinator; issuing travel orders, making travel arrangements, and assist with travel claims.
  • Handle files incoming and outgoing correspondence electronically. Maintains a tickler file of responses to incoming correspondence and required contract deliverable reports.
  • Issue and collects building keys, and maintains the key inventory database.
  • Prepare purchase requisitions for materials, services, and construction projects.
  • Create and edits FM&L division web pages based on input from content owners.

Qualifications We Require:


- High School diploma


- 2 years relevant experience, or

- Equivalent combination of education and experience.

Knowledge, Skills, Abilities:

  • Strong office organizational skills
  • Excellent communication and interpersonal skills
  • Databases and reporting skills
  • Webpage creation and editing capabilities
  • Strong formatting and grammatical skills
  • Working knowledge of computer software programs and base building systems
  • Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)

Qualifications We Desire:

Education, Certifications and Experience:

  • Associates Degree
  • Industry Certification(s)

Knowledge, Skills, Abilities:

  • Prior experience using ServiceNow or equivalent ticketing management system
  • Prior experience in a security services access management environment
  • Prior experience using the USAccess system to support badging operations
  • Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
  • Previous customer service experience
  • Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

About Jefferson Lab

Join a community with a common purpose of solving the most challenging scientific and engineering problems of our time. The Jefferson Lab campus is located in southeastern Virginia amidst a vibrant and growing technology community.

A career at Jefferson Lab is more than a job. You will be part of “big science” and work alongside top scientists and engineers from around the world unlocking the secrets of our visible universe. Managed by Jefferson Science Associates, LLC; Thomas Jefferson National Accelerator Facility is entering an exciting period of mission growth and is seeking new team members ready to apply their skills and passion to have an impact. You could call it work, or you could call it a mission. We call it a challenge. We do things that will change the world.

Total Rewards at Jefferson Lab

At Jefferson Lab, we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Our benefits program includes, but is not limited to:

  • Medical, Dental, and Vision Care Plans
  • Flexible Spending Accounts
  • Paid Time-off and Leave Programs (Paid Parental, vacation, holidays, and sick leave)
  • 401(k) Plan – 9% Lab Contribution; 100% vested
  • Flexible Work Arrangements (Remote & Alternate Work Schedules available)
  • Tuition Assistance, Training and Professional Development Programs
  • Live near the waterways of the Chesapeake Bay region with access to nearby beaches, mountains, and all major metropolitan centers on the East Coast

Jefferson Science Associates, LLC (JSA) manages and operates the Thomas Jefferson National Accelerator Facility (Jefferson Lab). JSA is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, ethnicity, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, or veteran status or on any other basis prohibited by federal, state, or local law. As part of the JSA’s equal employment opportunity policy, we also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

JSA is committed to providing reasonable accommodations for persons with disabilities (unless doing so will result in an undue hardship). If you need a reasonable accommodation for any part of the employment process, please send an e-mail to employment @ or call (757) 269-7598 to provide the nature of your request. Reasonable accommodations are considered on a case-by-case basis.

Employment with JSA is conditional upon DOE approval if at any time during your employment you are participating in a Foreign Government Talent Recruitment Program or Affiliated activity. Generally, such programs/activities include any foreign-state-sponsored attempt to acquire U.S.-funded scientific research through programs run or funded by the government that target scientists, engineers, students, academics, researchers, and entrepreneurs of all nationalities working or educated in the United States. This includes positions or appointments, both domestic and foreign, titled academic, professional, or institutional appointments whether or not remuneration is received and whether full-time, part-time or voluntary.